At robet, we believe that gaming should always be fun, safe, and within your control. We are fully committed to responsible gaming practices that protect Filipino players across Manila, Cebu, Davao, Quezon City, and every corner of the Philippines. Your well-being always comes first.
Sabong, basketball betting, casino games, bingo — these are part of Filipino culture and entertainment. But robet understands that for some players, gambling can become more than just a pastime. Problem gambling is a real concern, and we take our responsibility seriously.
That's why robet has built a comprehensive responsible gaming framework that gives every player the tools, information, and support they need to stay in control. Whether you're a casual player enjoying a few rounds of slots on a Friday night or a regular sports bettor following the PBA season, robet's responsible gaming features are here for you.
Responsible gaming at robet is not just a policy — it's a core part of how we operate. We actively monitor for signs of problem gambling, provide self-exclusion tools, enforce strict age verification, and support players who need help. Gaming on robet should always leave you feeling good, not stressed.
Gambling may be becoming a problem if you notice any of the following:
If any of these sound familiar, please use robet's responsible gaming tools or reach out to our support team immediately.
Six pillars of responsible gaming that robet upholds for every Filipino player on our platform.
robet enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Every new account undergoes mandatory age verification before any deposits or bets are allowed. No exceptions, ever.
Players who feel they need a break can activate self-exclusion directly from their robet account settings. Choose a cooling-off period of 24 hours, 7 days, 30 days, or a permanent self-exclusion. We honour all requests immediately.
Set daily, weekly, or monthly deposit limits and loss limits directly in your robet account. Once set, limits can only be increased after a mandatory 7-day cooling-off period — but can be reduced immediately at any time.
robet lets you set session time reminders so you always know how long you've been playing. When your chosen time is up, you'll receive a clear notification. It's a simple but effective way to stay aware of your gaming habits.
Our reality check feature displays a summary of your gaming session — time played, total bets, and net result — at regular intervals you choose. Staying informed about your activity is the first step to staying in control.
robet's customer support team is trained to identify and assist players showing signs of problem gambling. Our team is available 24/7 and can connect you with professional help resources in the Philippines when needed.
Activating self-exclusion on robet is quick and straightforward. Follow these steps:
Access your account at robet.one using your registered email and password. Make sure you are on the official robet platform.
Navigate to your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section within your account settings. This is where all your safe play tools are located.
Select your preferred self-exclusion period: 24 hours, 7 days, 30 days, 90 days, 6 months, 1 year, or permanent exclusion.
Confirm your self-exclusion request. It takes effect immediately. You will receive a confirmation email at your registered address.
robet gives you full control over your spending and playing time.
Set a maximum amount you can deposit per day, week, or month. Limits apply across all payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. Reductions take effect immediately; increases require a 7-day waiting period.
Cap the maximum amount you can lose in a given period. Once your loss limit is reached, you will be unable to place further bets until the limit period resets. This is one of the most effective tools for preventing chasing losses.
Set a maximum session duration. When your time is up, robet will notify you and, if you choose, automatically log you out. Keeping sessions short and intentional is a healthy gaming habit.
Take a short break without fully self-excluding. A cooling-off period temporarily suspends your ability to deposit and bet, giving you space to reassess your gaming habits without permanently closing your account.
Ask yourself these questions honestly. If you answer "yes" to two or more, consider using robet's responsible gaming tools or seeking support.
Problem gambling affects people from all walks of life — from Makati professionals to students in Cebu. If you answered yes to any of the above questions, please reach out to robet's support team or contact a professional counselling service. Getting help is a sign of strength, not weakness.
robet supports players who need help. Below are the responsible gaming resources available to Filipino players.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates responsible gaming programmes for Filipino players. PAGCOR's responsible gaming framework includes player protection measures and support services across the Philippines.
robet's 24/7 customer support team is trained in responsible gaming. If you are concerned about your gambling habits or those of someone you know, contact our support team at [email protected] for immediate assistance and guidance.
Problem gambling affects not just the individual but also their loved ones. If someone in your family is struggling with gambling, robet's support team can provide guidance on how to help and connect you with professional counselling resources in the Philippines.
robet pledges to:
Simple habits that keep gaming fun and under control for every robet player.
Decide how much you can afford to spend before you start playing. Treat it like entertainment money — once it's gone, stop. Never gamble with money meant for rent, bills, or daily needs.
Decide how long you will play before you start. Use robet's session time reminder feature to keep track. When your time is up, log out — even if you're on a winning streak.
Think of gambling as entertainment, not a way to make money. The house always has an edge. Enjoy the experience for what it is — a fun pastime, not a financial strategy.
If you've hit your loss limit, stop. Chasing losses is one of the most common paths to problem gambling. Accept the result, take a break, and come back another day with a fresh mindset.
robet is proud to be a responsible gaming platform for Filipino players. Enjoy world-class casino games, sports betting, bingo, and slots — all within a safe, fair, and controlled environment. Must be 21 years or older to play.